website logo

A Bot to Answer All Your Questions about Taobao, Weidian and Shopping from China

Why can't I log in to my Taobao account?

You're in for a lot of surprises with a taobao account. Sometimes you just can't login. But there's a few things you can try (in order).

  1. Make sure you have the right password
  2. Switch between phone number and username login
  3. Try a different browser
  4. Try a VPN
  5. Simply wait

added: 6/26/2023

Suggest a better answer

Other ways to ask

Why does my taobao account not work?
taobao account blocked
I can't login on taobao
open chatbot icon

Disclaimer: is not an official, or offer and not affiliated with those sites. No warranty for correctness of information. This is not to be interpreted as advising you.

Advertisement transparency: All shopping agent (,,, or links are affiliate links for agents. The links may embedded in images. *-tagged links are affiliate links too. We do not get a commission for the sale of the item, only for their function as a freight forwarder.

© Copyright 2021-2024 | Developed by CH Web Development

Report bugs and issues | Contact | Impressum | Privacy | Terms & Conditions | Open Source | Cookie consent configuration