Knowledge Base

Answer All Your Questions about Taobao, Weidian and Shopping from China. Search previously asked questions or browse by category below.

How do i get the money back from an agent if the shipping is too high?

If the items are in your warehouse you're gonna have trouble to get all your money back.

You can try to return as many items as you can, but usually you only have 7 days to do. On top of that, some agents charge a service fee after a certain number of returns. And then you have to pay for the domestic shipping. That means you will never be able to recover the full amount.

Then the next step will be to withdraw your money to your paypal.


Related Questions

Have a question?

If you have a question don't hesitate to ask our AI bot.

Ask our Bot