Knowledge Base

Answer All Your Questions about Taobao, Weidian and Shopping from China. Search previously asked questions or browse by category below.

Can I talk to the live chat? is a free service, and I'm not trying to sell you anything, so we can't provide a 24/7 real person service for you.

Your best bet is to join our discord.


Related Questions

Have a question?

Our bot is there to answer any question faster than you can look it up.

Ask our Bot