Knowledge Base

Answer All Your Questions about Taobao, Weidian and Shopping from China. Search previously asked questions or browse by category below.

Why do I have to confirm the items I ordered?

This is standard procedure for a careful agent. It could just be a simple warning.

If the agent asks you to confirm before you got the item, that means that they warn you because the seller won't accept returns. It could also be that the item turns out to be out of stock and you have to confirm that.

If it happens after the item got shipped to the warehouse that means the seller most likely shipped the wrong size or color.


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